See the entry picture. Still use the broker.
Riffs is a premium login we issue to CBCBS importers — classification support, duty visibility, flags worth a conversation. We file the entry. Riffs does not.
Chargeable add-on. Not required to clear freight. We did not build Riffs.
The problem
Most importers see entries as PDFs and invoices. The broker can see ACE. You should not need a national platform's premium portal just to know what you already imported.
What a CBCBS-issued Riffs login is for
- · A single place to look at U.S. entries and duty
- · Classification assistance in plain language, with reasoning to review with us
- · Flags for refund or risk — discussion items, not promises
- · A shared picture between your trade team and CBCBS
What it is not
Not a substitute for a licensed broker. Not automatic protests. Not a CBP guarantee. Not Extensiv. Not included in standard entry pricing. Not how Canada entries are filed.
Who should buy it
Good fit: recurring U.S. entries, many SKUs or suppliers, tariff exposure, finance wants a dashboard.
Poor fit: one-off shipments, a client who will never open the tool.
Stack
Onboarding
- Request access.
- We confirm you are (or will be) a CBCBS client.
- Kickoff: seats, IOR, what you want to see first.
- We issue the login.
- 30-minute working session.
- You watch; we file; questions come back to brokerage.
Time to login after approval: [ONBOARDING_SLA].
FAQ
Did you build this?
No.
Required to clear?
No.
Canada shipments?
This seat is the U.S. layer.
Does it file?
No.
Flexport?
Same class of visibility. Different company, this border.
Who sees my data?
CBCBS and the seats we issue. Legal line TBD.