What gets in the way

  • Agency data that arrives late. Prior notice and product details have to be ready before the truck.
  • Details that do not match. Manufacturer, product description and invoice have to line up.
  • Re-sending the same data on every load.

How we help

We already work product evaluation and FDA-aware entries with food clients. Release Operations files the entry with the agency data on it, and the Compliance and Service Team reviews product and manufacturer records after release. We set the data up once on your account.

If your product raises a question about its category or about another agency, we tell you what we need before the truck is on the bridge.

What to send us

  • The full product description, including ingredients and packaging where relevant
  • The manufacturer's name and address
  • FDA facility registration details, where they apply
  • The commercial invoice and packing list
  • How often you ship the product and by which crossing

This is general information for our clients and prospects. It is not a ruling. Talk to the brokerage team before you ship.